Team Management
Admin OnlyInvite team members, assign roles, and manage permissions
Team Management allows administrators to invite team members to the organization, assign roles (Admin or Member), and manage who has access to what features.
Support teams need multiple people with different access levels. Team management ensures the right people have the right access.
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Admins can invite team members via email
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Two roles are available: Admin (full access) and Member (limited access)
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Members can view and manage conversations but have limited access to settings
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Admins can edit or remove team members
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Role changes take effect immediately
Invite Team Member
Send an invitation email to add a new team member
Assign Role
Set whether a team member is an Admin or Member
Edit Member
Change a team member's role or details
Remove Member
Remove a team member from the organization
- •Only two roles are currently supported: Admin and Member
- •Admins have full access to all features
- •Members can access conversations but have limited access to settings and configuration
Navigate to /team in your dashboard.