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Management
Settings
Configure platform settings, notifications, and preferences
What It Is
Settings allow you to configure various aspects of the platform including notification preferences, sound settings, and account preferences.
Problem It Solves
Every organization has different preferences for how they want the platform to behave. Settings let you customize the experience.
How It Works
- 1
Access settings from the dashboard sidebar
- 2
Configure escalation sound notifications
- 3
Set call escalation sound preferences
- 4
Adjust other platform preferences
- 5
Changes are saved immediately
Key Actions
Common actions you can perform with this feature
Configure Notifications
Enable or disable sound notifications for escalations
Adjust Preferences
Customize various platform settings to match your preferences
Where to Find It
Navigate to /settings in your dashboard.
Related Features
Features that work together with this one